UMass Dartmouth
Undergraduate
Course not available for
UMass Chan Medical School
Principles and practices underlying the continuous improvement of quality in organizations. Students will be introduced to the concept of total quality management and learn to appreciate the importance of quality as a competitive strategy. Particular attention is given to philosophies and methods of organizing for quality and to quality improvement tools, including statistical process control.
Operations Management
Course Number
POM 445
Section
1
Credits
3
Instructor Name
Brian Plummer
Instructor Email
bplummer@umassd.edu
Prerequisite
POM 445
Schedule & Modality
MW 5:00PM to 6:15PM
In Person
Enrollment Numbers
Capacity
30
Available
18